Privacy Policy – Zack Fitness Personal Training London

Last updated: 27 April 2026

Zack Fitness is committed to protecting your personal data and ensuring full transparency in how your information is collected, used, and stored. This Privacy Policy complies with the UK GDPR and the Data Protection Act 2018.

1. Data Controller & Contact Details

Business Name: Zack Fitness Personal Training London
Company: PLATINUM Z-FIT LTD
Address: 34–35 Hatton Garden, London, EC1N 8DX
Email: pr*****@************************er.com
Phone: +44 7403 109 102

2. Information We Collect

We collect only the data necessary to deliver high-quality personal training services.

Personal Information

• Full name
• Email address
• Phone number
• Billing details

Training & Performance Data

• Fitness goals
• Progress tracking
• Training history and session notes

Health Information (Sensitive Data)

• Injuries
• Medical conditions
• Physical limitations

👉 Collected only with explicit consent

Payment Data

• Transactions
• Invoices
• Payment confirmations

Technical Data

• IP address
• Device/browser type
• Website interaction data

Marketing Preferences

• Email/SMS opt-ins
• Communication history

Media (Optional)

• Photos, videos, testimonials
  👉 Used only with your consent

3. How We Use Your Data

We use your data strictly for the following purposes:

• Delivering personal training services
• Creating personalised training programs
• Managing bookings and communication
• Processing payments
• Ensuring health & safety
• Improving website performance
• Sending marketing (only with consent)

4. Legal Basis for Processing

We rely on the following legal grounds:

• Contract – to deliver training services
• Consent – for health data and marketing
• Legal obligation – accounting and compliance
• Legitimate interest – business operations and improvements

5. Health Data & Safety

Health-related data is processed only when necessary and with your explicit consent.

If consent is withdrawn, certain services may no longer be safely provided.

6. Data Sharing

We never sell your data.

We only share data with trusted partners when required:

• Payment providers (e.g. Stripe, SumUp)
• Booking systems (e.g. Calendly, Trainerize)
• Email services (e.g. Google Workspace, Mailchimp)
• Accountants or legal advisors
• Gym facilities (for access and safety compliance)

All partners are required to protect your data.

7. International Data Transfers

Some services may process data outside the UK.

We ensure protection through:

• UK adequacy regulations
• Standard Contractual Clauses (SCCs)
• Secure data agreements

8. Data Retention

We retain your data only as long as necessary:

• Client records: up to 6 years
• Health data: up to 3 years after last session
• Marketing data: until you opt out

Data is securely deleted or anonymised when no longer needed.

9. Your Rights

You have full control over your data.

You can:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

📩 Contact: pr*****@************************er.com

You can also file a complaint with the Information Commissioner’s Office (ICO):
👉 https://ico.org.uk

10. Cookies & Website Tracking

We use cookies to improve your experience.

Types of Cookies:

• Essential – required for site functionality
• Analytics – understand user behaviour
• Marketing – used only with consent

You can manage cookies anytime via your browser settings.

11. Marketing Communication

We may contact you with:

• Fitness tips
• Offers
• Updates

Only if:
✔ You opted in
✔ Or you are an existing client

You can unsubscribe at any time.

12. Children’s Data

Our services are intended for individuals aged 16+.

For minors:

• Parental consent is required
• Supervision may be necessary

13. Data Security

We implement strong security measures:

• Encrypted communication
• Secure storage systems
• Restricted access controls
• Regular system monitoring

While no system is completely secure, we actively reduce risks and respond quickly to any issues.

14. Third-Party Links

Our website may contain links to external websites.

We are not responsible for their privacy practices.

15. Policy Updates

This policy may be updated periodically.

All changes will be published on this page with an updated date.

16. Contact

For any privacy-related questions:

📧 pr*****@************************er.com
📞 +44 7403 109 102