Terms of Service (Zack Fitness)

Terms of Service – Zack Fitness

Last updated: 5 April 2026

1. Who We Are

Zack Fitness provides premium one-to-one personal training and related fitness services in London.

Business name: Zack Fitness
Address: 123 Victoria Street, London, SW1E 6DE
Email: in**@************************er.com
Phone: +44 7403 109 102
Website: https://zackfitnesspersonaltrainer.com

By booking or using our services, you agree to these Terms.

2. Services

We offer:

• One-to-one personal training
• Fitness assessments
• Nutrition guidance
• Progress tracking and coaching

Sessions are delivered at our training locations or at a mutually agreed location in London.

We reserve the right to update services, pricing, or availability at any time. Any changes will not affect already confirmed bookings.

3. Medical & Safety Disclaimer

By using our services, you confirm that:

• You are physically fit to participate in exercise
• You will disclose any injuries or medical conditions

Zack Fitness trainers are not medical professionals. All advice is for general fitness purposes only.

You agree to:

• Follow all safety instructions
• Stop immediately if you feel unwell
• Inform your trainer of any discomfort or injury

Results vary and are not guaranteed.

4. Bookings, Late Arrivals & No-Shows

• Sessions are confirmed only after payment or booking confirmation
• Late arrivals will not extend session time
• No-shows are charged in full

5. Cancellations & Rescheduling

• Minimum 48 hours notice required to cancel or reschedule
• Late cancellations are charged in full
• Changes must be made via email, WhatsApp or booking system

If Zack Fitness cancels a session, you will be offered:

• A rescheduled session, or
• A refund for that session

6. Packages, Expiry & Transfers

• Session packages must be used within 6 months unless stated otherwise
• Packages are non-transferable
• No refunds once sessions have started (statutory rights unaffected)

7. Fees & Payments

• Prices are listed on the website or agreed in writing
• Payment is required in advance
• Accepted methods: bank transfer, card, or booking platform

Prices may change, but not for already purchased sessions.

8. Nutrition Guidance

Nutrition advice is provided for:

• General health
• Fitness performance

It is not medical advice.

Clients with medical conditions should consult a healthcare professional.

9. Conduct & Gym Rules

Clients must:

• Respect trainers and other clients
• Follow gym/facility rules

We reserve the right to:

• End sessions immediately
• Refuse service

in cases of unsafe or inappropriate behaviour (no refund will be given).

10. Photos, Testimonials & Marketing

Photos, videos, or testimonials will only be used with your explicit consent.

You may withdraw consent at any time for future use.

11. Personal Belongings

Clients are responsible for their own belongings.

Zack Fitness is not liable for loss, theft, or damage.

12. Liability

We do not exclude liability for:

• Death or personal injury caused by negligence
• Fraud or misrepresentation

All other liability is limited to the amount paid for the service.

13. Intellectual Property

All training plans, programs, and materials are:

• For personal use only
• Not to be copied, shared, or resold

14. Minors

Clients under 16:

• Require written parental consent
• May require supervision depending on location

15. Complaints

For any issues, contact:

📧 in**@************************er.com

We aim to respond within 5 working days.

16. Governing Law

These Terms are governed by the laws of England and Wales.

All disputes are subject to the jurisdiction of UK courts.